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Help & Support Center

Quick Summary

Even the most robust systems encounter issues. The Help Center is your first port of call when things don't go as planned. Here, we compile solutions to common errors, connection timeouts, and configuration mismatches. Beyond troubleshooting, this section emphasizes security best practices—critical for any bot with access to your communications and data. Learn how to secure your VPS, rotate API keys, and manage user permissions effectively.

Troubleshooting Common Errors

[Content placeholder: Guide on fixing 'Connection Refused', 'Rate Limit Exceeded', and Docker container crashes. ~400 words]

Security Best Practices

[Content placeholder: Essential security tips: using firewalls (UFW), setting up fail2ban, and never committing .env files to git. ~350 words]

Updating Moltbot

[Content placeholder: Safe upgrade procedures. Backing up the database and pulling the latest Docker images. ~250 words]

Database Management

[Content placeholder: How to access the internal database, perform backups, and restore data if corruption occurs. ~300 words]

Community Support Resources

[Content placeholder: Links to the official Discord, GitHub Issues, and StackOverflow tags. How to report a bug effectively. ~200 words]

Frequently Asked Questions

How do I reset the admin password?
You can reset the password by accessing the database directly or using the CLI tool provided within the Docker container.
Why is my bot not responding on WhatsApp?
Check your webhook status in the Meta Developer Dashboard. Ensure your VPS firewall allows incoming traffic on the callback port.